Frequently Asked Questions

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How will I receive my order?

All our products are digital downloads. As soon as your payment is confirmed, you’ll get an email with a download link so you can start using your tools immediately.
Do I need any special software to use the templates?

Our CV and cover letter templates come in Microsoft Word format (.docx), which you can edit in Word, Google Docs, or similar software.
Can I use the same template for multiple applications?

Absolutely. Once you purchase a template, it’s yours to edit and use as many times as you need.
Do you offer refunds?

Because our products are digital and instantly downloadable, we do not offer refunds. But if you have any issues accessing your files, contact us at info@3sixtycareers.com and we’ll make sure you’re sorted.
Do you offer custom CV or career coaching services?

Right now, we focus on providing ready-to-use, affordable tools. However, keep an eye on our store — we’ll be adding more services and resources soon.
What if I have another question?

You can reach us any time at info@3sixtycareers.com, or use the contact form on our site. We’re here to help you grow, show up, and get hired.

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